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I typed a plea to leave me alone into the search  box and he replied by tossing up a couple of screens about anxiety as a mental illness. Yesterday he tried to force me to sign up for a music service which I didn't want,  but there was no way out of the screen. I finally used the windows key to get out. If anyone has a method to get me out of this mess, I would appreciate it. I have a Lenovo Win 8.1 Thanks.
@ wrote:

I typed a plea to leave me alone into the search  box and he replied by tossing up a couple of screens about anxiety as a mental illness. Yesterday he tried to force me to sign up for a music service which I didn't want,  but there was no way out of the screen. I finally used the windows key to get out. If anyone has a method to get me out of this mess, I would appreciate it. I have a Lenovo Win 8.1 Thanks.

Hello lin52ster,:D

 

Welcome to the Community Forum,

 

Sorry that you are having issues but I recommend you Submit A Support Ticket for free of charge and they will certainly get to the bottom of this. If you cannot issue a ticket from your browser then you can call Support here.https://tel:18776126009

 

Please let us know if you need more help and if you get this resolved.

 

Best Regards,
Hi lin52ster

 

Welcome tot the Community Foums.

 

In this circumstance Sherry's advice is the best course of action as I think that you need professional help with this issue.

 

I take it that you have scanned with WSA? If so then what was the result...you are bound to be asked this by Support so as well to make sure you are prepared.

 

Of course, until the issue can be resolved make sure that you DO NOT use the system for anything of a sensitive nature, such as banking, etc., or anything where you need to use a password you cannotbeasily change by some other means.

 

Please let usknow how this turns out and if there is anything more we can do to assist.

 

Regards, Baldrick

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