Have you talked to support? If so what do they say?

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@ wrote:

Have you talked to support? If so what do they say?

Nope. Not yet.  Support usually prompts me to come here. 

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Well, appears I can Kill Process thru Process Explorer.

I've reproduced kill process thru Process Explorer and reproduced no terminate process thru agent Active Processes.

IDK.  Head scratch.

Thanks

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Okay. I'm able to Kill Process thru Process Explorer.  I'm able to reproduce kill thru Process Explorer.

File remained listed with agent Active Connections. 

 

I moved file to Recycle Bin.  Agent Terminate process was still No joy.

I called Shut down protection with file in Recycle Bin.  

I called WebrootSA. 

Active Connections did not show file.

 

Interesting observe.  Maybe, agent wanted to gather telemetry and to that purpose wouldn't let me terminate process. 

IDK

Cheers 

EDIT: just noticed dmp

 

 

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