I'm trying to install Webroot Spy Sweeper on my laptop (Windows 10) and it's stating that it doesn't support my version of Windows. Any suggestions?
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Hi LauraG123,
Welcome to the Webroot Community.
Spy Sweeper is an older, legacy product and support has been discontinued. It is not Windows 10 compatible. You will need to use a newer version of Webroot in Windows 10.
You can find more info in this KB Article.
Hope this info helps,
BD
Welcome to the Webroot Community.
Spy Sweeper is an older, legacy product and support has been discontinued. It is not Windows 10 compatible. You will need to use a newer version of Webroot in Windows 10.
You can find more info in this KB Article.
Hope this info helps,
BD
Hi LauraG123
Welcome to the Communitgy Forums.
If I may just add to what BD has posted...may I suggest that you contact Webroot Sales, explain the situation to them & see if they have a deal or upgrade option to take you from the Spy Sweeper product to the current Secure Anywhere product.
The latter is infinitively superior to the former and provides all round protection unlike the earlier product.
Regards, Baldrick
PS: if you need the contact numbers for Sales then please post back.
Welcome to the Communitgy Forums.
If I may just add to what BD has posted...may I suggest that you contact Webroot Sales, explain the situation to them & see if they have a deal or upgrade option to take you from the Spy Sweeper product to the current Secure Anywhere product.
The latter is infinitively superior to the former and provides all round protection unlike the earlier product.
Regards, Baldrick
PS: if you need the contact numbers for Sales then please post back.
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