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Hi, I have been trying to download apps from the Acer website but I get this virus alert PAU.bundleinstall.gen, having contacted the Acer forum site I am informed the this could be a false posative. Is there a workaround for this?

Thanks,

D
Can you reply with the app/file link you are trying to download?
Hi Rakanishheu,

The links are as follows:- abFiles_Setup1_00_2014.exe & abDocs_Setup1_00_2014.exe. The other 2 (abMedia & ab Photo) loaded without any problem.

I hope this helps.

D
Hello Rakanishheu,

Have you had any luck with this problem? The Acer guys keep asking.
Hi discworlder,

 

Welcome to the Community!

 

Well I don't know if @Rakanisheu has already answered your question, however here are the results from the VirusTotal analysis:

 

abFiles: http://www.virustotal.com/file/b5d93603112441ca10b96b6b2f79fc1250c0cb9f9d9608472e8425703ae894b7/analysis/

 

abDocs: http://www.virustotal.com/file/ed347423b7a46a0d02a28376bdb96985a078ded6a6a26949e19178ef523ee7b3/analysis/

 

 

Regards,

 

Mike 
I have checked those files, I can see why they were marked as Adware. I have fixed them in our database in anycase. 
Thank you, I will pass this info. on.

D

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