Hellko and Welcome to the Community Forums,

 

 

 

 

If you are having trouble with Voseran then I would very strongly recommend that you Open a Support Ticket, to let the Support Team and, and ask them to resolve the issue by completely removing it from your system for you.

 

This is generally the best approach when confronted with PUAs (Potentially Unwanted Applications) of this type, especially if one is not very technically minded or literate (I am not suggestion that this is the case for you...BTW).

 

 

 

 

Best Regards,

 

 

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