Skip to main content
To Customer Support To Customer Support
Hi,

i downloaded an applicaiton called Meltdown from

 

http://duke3donline.com/Players/index.php  

 

when installing it i selected all the games and then all the options.  while installing i got the W32.Malwar.gen error message saying the upnp.exe is infected.  can someone please confirm if this file is safe or not.  
Hello eclipse31satx,

 

Welcome to the Webroot Community,

 

Your link shows this:

 



 

My advice would be to Submit a Support Ticket and have them take a look. This is a free service with a Webroot Subscription. They can check this out for you.

 

Edited: Support Number: 1-866-612-4227 M-F 7am?6pm MT

 

Hope this helps?

 

 
@ wrote:

Hi,

i downloaded an applicaiton called Meltdown from

 

http://duke3donline.com/Players/index.php  

 

when installing it i selected all the games and then all the options.  while installing i got the W32.Malwar.gen error message saying the upnp.exe is infected.  can someone please confirm if this file is safe or not.  

The upnp.exe file is safe, it has been whitelisted and will no longer be detected. You can safely restore the file from quarantine if you have not already done so.

 

-Dan
Thank you  for your help :D@!
thank you....appreciate the help.
Hello eclipse31satx,

 

Hope everything is working for you now?

 

Have a great evening!:D

Reply


Terms & Conditions