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Hi,

as of today, Feb, 1, 2016 I am having problems with the Webroot Filtering Extension. My browser tabs stay blank with the message:

"Waiting for Extension Webroot Filtering Extension".

 

I have disabled the extension and resolved the problem...but obviously, this is a less than elegant solution. Any help is appreciated.

 

Thanks
Hello ?,

 

Welcome to the Webroot Community,

 

Sorry to hear you are having this issue. I use Firefox and Chrome and I am not having this issue. But I am running the Webroot Beta.

 

So the best thing to do is to Open a Support Ticket to let the Support Team know of this.This is a free service with an active subscription. The Support Team is usually pretty quick in responsding. 

 

https://www.webrootanywhere.com/servicewelcome.asp
Thanks. Will do. (I'm mainly in chrome too) ...disabling and re-enabling the extension seems to have resolved the problem for now, if the problem recurrs I will open a ticket.
Hi mcollins756,

 

Yes let us know if you have anymore issues. There is a new Chrome Webfilter if you need to update it. (January 12th 2016)

 

https://chrome.google.com/webstore/detail/webroot-filtering-extensi/kjeghcllfecehndceplomkocgfbklffd/details

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