I've noticed the same thing.  I've been using WebRoot for quite a while and have noticed the slowness in opening webpages more in the last 2 weeks.  Hoping the next update corrects the problem.  Usually, there is no issue and I don't notice a difference.  Please don't give up on WebRoot, it protects my PC very well.  I'm running Windows 7 Home Premium 64bit

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@ wrote:

I used to use Mcaffe. Since I started using Webroot I've noticed a markedly slower loading of websights.

Are there any tweeks to help me?

I'm running Win 8.1.

64bit

 

Hello @ 

 

Welcome to the Comnmunity Forum,

 

May I ask if you have uninstalled McAfee. You only need Webroot IMO. Here's a link below to unintsall McAfee because it takes up alot of your computers resources from my own experience.

McAfee  Download and Instructions

•  This covers a variety of products

 

EDITED

While that kind of slow down is really rather rare, it has happened here and there.  Usually doing a few simple things can resolve the problem.

 

The first is simply to make sure your devices have a good connection to the internet.  I have found that a 'weak WiFi' signal can cause a more pronounced slowdown when WSA is installed.  Test that router and make sure it is working at it's best and check the signal strength where you actually have the computer.  You might want to consider moving the router or using a range extender to help provide a better signal.

 

WSA does not contain an adblocker,  The time spent loading the ads might explain some of the slow down as well.  Take a look at the utilities mentioned by TripleHelix HERE.  I did and the results have been VERY satisifactory.

 

 

Finally, you can also try a "clean install" of WSA.  Sometimes things just don't install quite right.  Since the uninstall is instant and as you know the download is under 1 Mb, this is a LOT faster and easier to do than with other AV solutions.  Simply do the following:

 

• Make sure you have a copy of your Keycode
  
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  
• Download a Copy Here (Best Buy Subscription PC users click HERE)
  
• Uninstall WSA and Reboot
  
• Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  
• Let it finish it's install scan
  
• Reboot once again

 

 

Let us know if any of this helps, and we will go from there!

 

 

 

Please let us know if this helps. Even thpough Webroot is designed to work right along with another AV, I;m just curious if this will help or not.



 

 

 

We appreciate your patience in the matter.

 

 

Kind Regards,

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Hello @ 

 

Welcome to the Community Forum!

 

 

EDITED:

 

While that kind of slow down is really rather rare, it has happened here and there.  Usually doing a few simple things can resolve the problem.

 

The first is simply to make sure your devices have a good connection to the internet.  I have found that a 'weak WiFi' signal can cause a more pronounced slowdown when WSA is installed.  Test that router and make sure it is working at it's best and check the signal strength where you actually have the computer.  You might want to consider moving the router or using a range extender to help provide a better signal.

 

WSA does not contain an adblocker,  The time spent loading the ads might explain some of the slow down as well.  Take a look at the utilities mentioned by TripleHelix HERE.  I did and the results have been VERY satisifactory.

 

Finally, you can also try a "clean install" of WSA.  Sometimes things just don't install quite right.  Since the uninstall is instant and as you know the download is under 1 Mb, this is a LOT faster and easier to do than with other AV solutions.  Simply do the following:

 

• Make sure you have a copy of your Keycode
  
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  
• Download a Copy Here (Best Buy Subscription PC users click HERE)
  
• Uninstall WSA and Reboot
  
• Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  
• Let it finish it's install scan
  
• Reboot once again

 

 

Let us know if any of this helps, and we will go from there!

 

 

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