For almost a month I have been struggling to find out why I could not use my OnGuard VPN connection with UCLA. I had long calls with IT personnel, who could not fix the problem. At the same time, Thunderbird, which I used to access my Bruin Online email, stopped working. Finally, I tried deactivating Webroot. Lo and behold, both OnGuard VPN and Thunderbird worked again!
To put it mildly, I am not very happy with Webroot right now. Any explanation?