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Several months ago my desktop was hit by a ransom screen. I tried (unsuccessfully) to X out of it, then quickly shut down the computer for a few minutes and rebooted. I immediately ran a scan, but no problems were shown.



Now a huge chunk of files -- my most valuable ones! - are missing. What can I do?
Hello @sistermaggie , Welcome to the Webroot Community Forum.



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HTH,

Dave.
Hi guys,



First post here, and it's for the same reason. I've had 2 of my clients' servers infected with ransomware over the past month, both running WR SA Endpoint protection.



For one of them it was the second time in 6 months.



Is webroot SA Endpoint designed to pick up ransomware?



Cheers,



Justin
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