My Webroot keeps shutting down and won't stay active in the background. 

 

This is the second time I've had this problem.  The first time it happened, I consulted with the Best Buy Geek Squad.  They reinstalled the software.  This worked fine for about a month.  Now I'm back to this same issue again.

 

I'm able to manually start Webroot and run a scan, but as soon as the scan is complete, Webroot shuts itself down.  I am unable to update the software.

 

I'm running Windows 7 Ultimate, 64 bit.

 

I don't think reinstallation is the answer (again, tried that before).  Does anybody know a permanent solution to this?

 

Thanks,

 

Ralph