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I am trying to install webroot (purchased today) and it is being rejected.
Hello @ 

 

Welcome to the Communioty Forum,

 

May I ask where you purchased Webroot? From Bestbuy? Are you entering the right keycode?

 

EDITED

Look here at the User Guide

 

Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?

 

Thanks,

 

 

 

 

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