website suspicious notification

I have been notified that a user that used webroot anywhere is receiving a message stating a website that I host is marked as suspicious.  She had other colleagues get to the website without webroot anywhere and they do no have the same issue.
I do not have any issue and I use a different anti-virus / firewall protection program.
How can I rectify the issue and help releive her fears.

Best answer by Dermot7 2 June 2015, 12:49

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Userlevel 7
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Hello moslebo, and Welcome to the Webroot Community, 
If you read my reply in this thread  it should clarify for you, or be sure to ask any other questions. Thanks.
Thank you for your quick response. I have visited the appropriate link and submitted my request.