When I play a video clip, try to watch a stream etc it becomes intermittent and then freezes but leaves me with sound. I run my Webroot and this clears the problem but within a minute or two of watching anything the problem re-occurs. This has been happening for quite a long time now and I am wondering if this could be some kind of virus my pc has picked up. I am running on Windows 7 Ultimate and I use Firefox if this helps? I am now thinking of binning my laptop and purchasing a new one as this is so frustrating....please help!!!!!
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Is this still happening? Go ahead and contact support and they'll be able to sort out why Webroot isn't permanently removing this malware.
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