Skip to main content
To Customer Support To Customer Support
Does anyone have this problem with being at risk and not being able to fix it.

 

My tablet on several occasions indicated that I was at risk, however, the fix it now tab does not fix the problem. Help please!
Hello wnynjfamily,

 

Welcome to the Webroot Community,

 

Yes this has occasionally happened on my Android Tablet .

 

 

1- Open Webroot SecureAnywhere Mobile/ /Click Security



 

 

2. Click Antivirus



 

 

3- Click Schedule at bottom of WSA



 

 

4- Then Click  Force Definitions Update Now



 

 

 

 

 

Scan Frequency

Definitions Update Frequency

Force Definitions Update Now

 

And heres what you'll see



 

 

In the left right hand corner 

 for more help go HERE:

 
Thanks Sherry! Everything worked except for the last step. The force definitions update now did not open. Any suggestions as to why it did not open?
Hi there,

 

Do you see the Force Definition Update Now? When you tap this it will not open and it willit merely state below "Last checked for definition update on 3/6/2016 at 1.32 PM." A window will mot open...it just lets you know that it's updated. Is this what you mean?

Reply


Terms & Conditions