Skip to main content
To Customer Support To Customer Support
i get a message on my computer asking me to change the name of a file or folder to a suggested name because it may cause other programs to malfunction, please is this a virus because i have been scanning and there are no notifications of threats

And i have been ignoring the message, please what should I do?
Hello funmi,

 

Welcome to the Comminuty Forum,

 

I'm not sure if I can't tell you if this is a bug in your software, an error of some sort. or an unknown program or a PUA causing trouble with your OS.

 

I have found a site that has some options for you if you want to check it our HERE

 

You may want to use ccleaner snd see if it can pick up any unneeded files or temp..etc.



 

@ would you have any advise?

 

If you are at a loss and you think this is a virus then go ahead and submit a

Support Ticket free of charge with an active subscription.

 

 

Kind Regards,

 

 

Hope this helps!
Sherry has some good Idea's and in the end Contact Support and they will get you sorted!

 

Daniel 😉

Reply


Terms & Conditions