I received this message.......is it for real? What can I do?
All your documents, photos, databases and other important personal files
were encrypted using strong RSA-1024 algorithm with a unique key.
To restore your files you have to pay 0.47995 BTC (bitcoins).
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Hello mcf73, Welcome to the Webroot Community Forum.
Shut down the infected computer immediately and contact Webroot Support.
Do not try to remove any files or programs, especially Webroot. Do not try to recover anything for now. You don't want to risk further damage. Wait until you've spoken with Support. Depending on the variant of the ransomware, Webroot should be able to roll-back any damage.
HTH,
Dave.
Shut down the infected computer immediately and contact Webroot Support.
Do not try to remove any files or programs, especially Webroot. Do not try to recover anything for now. You don't want to risk further damage. Wait until you've spoken with Support. Depending on the variant of the ransomware, Webroot should be able to roll-back any damage.
HTH,
Dave.
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