What is the adler syware and why doesn't web root remove it?

  • 9 May 2016
  • 1 reply
  • 23 views

Why doesn't web root remove tha alder virus?

1 reply

Userlevel 7
Badge +62
Hello samoht,
 
Welcome to the Webroot Community,
 
If you are having issues with this adler spyware then I would Submit a Support Ticket so that they can look into this for you. I can't say why Webroot did not remove this adler spyware. But Webroot does have a rollback feature. Please look here on What Happens if Webroot Misses a Virus
 
The Support Team is free of charge with your Webroot susbscription encase you were not aware of this?
 
Hope this helps,

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