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Hello there,

 

I am running into problems with Webroot blocking a Windows service running on my Windows server.

To remotely administer my Windows server, I use psexec.py, an open-source tool from OpenSecurity (https://www.coresecurity.com/corelabs-research/open-source-tools/impacket).

psexec.py requires Windows service C:Windowspypsexecsvc.exe to be running on the Windows server.

 

I usually run the following command from my Linux box:

root:~# psexec.py --user 'Administrator' //172.20.18.217 'systeminfo'

ERROR: Cannot connect to service 

I've confirmed C:Windowspypsexecsvc.exe is already in the Webroot whitelis but it doesn't help.

This was working fine until a couple of weeks ago, and I can't remotely administer my server any more.

It appears that Webroot is blocking C:Windowspypsexecsvc.exe from regular operation.

Can you please add pypsexecsvc.exe to Webroot whitelist ?

 

Please let me know if you need any information.

 

Thank you!

Yatin
Hello yatin,

 

Welcome to the Webroot Community,

 

Please Submit a Support Ticket and they can take a look and fix this right up for you quickly.

 

 
Thank you very much!

I've submitted a support ticket:

 
You're welcome yatin,

 

The Webroot Support Team usually responds in 24-48 hours to your email. Sometimes sooner. They'll be able to whitelist your files for you...

 

Please let us know the outcome if you get a chance.

 

Thanks, 

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