Hi; I've just renewed my subscription but have not registed on this site until just now. I'm wondering why I get the note in the report after each scan that; THREATS REMOVED = 3, each time I run scan. Is this the same 3 threats removed each scan, or 3 new threats removed each scan, or is this a total of 3 threats removed since I subscribed to web root?
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Hello truckerbill.
Welcome to the Webroot Community.
Please reset the statistics, as shown in this KB Article, and let us know if you have any questions.
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Threats-Removed-Stats/ta-p/169855
Welcome to the Webroot Community.
Please reset the statistics, as shown in this KB Article, and let us know if you have any questions.
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Threats-Removed-Stats/ta-p/169855
Hi truckerbill
Welcome to the Community Forums.
If I may just add here...for the sake of clarity...the statistics displayed that yo are referring to are CUMULATIVE and so reflect the totals to date rather than for tjust the last scan. Hence why, restting them, as Dermot has correctly recommended, will resolve the issue.
However, it could become a little laborious to do so after each scan. ;)
Regards, Baldrick
Welcome to the Community Forums.
If I may just add here...for the sake of clarity...the statistics displayed that yo are referring to are CUMULATIVE and so reflect the totals to date rather than for tjust the last scan. Hence why, restting them, as Dermot has correctly recommended, will resolve the issue.
However, it could become a little laborious to do so after each scan. ;)
Regards, Baldrick
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