i'm back again regarding the message from 'support center' warning me about multiple anti-viruses i have installed in my pc
...first, who and what is this 'support center' ? second, i removed a device i had attached ..today the same message flashed on screen warning me of systems failure due to multiple anti-viruses programs installed.... is it referring to my WEBROOT and
NORTON insatalled subscriptions
i have notice my laptop will freeze up ,preform incomplete updates, slow to receive 100% scheduled updates, and slow to start, ........ should i be concern about this 'continuous warning' ....i apologize for asking a second time about this tech problem
picassowheel
Page 1 / 1
Hi picassowheel1389,
To be honest I'm not sure what Support Center you are asking about that would give you that warning message. It's not webroot and it's not Windows, So I'm quessing it's Norton's Secuirty Center issuing this warning.
WSA is designed to work with many AV's & AM's so Norton and other's now say that it is not compatible but be sure that WSA is and how it does that is if both see a Virus WSA will step aside and let Norton remove it but if Norton missed it WSA would remove so by WSA not hooking the Baddy it lets Norton to remove without interference from WSA.
Would you read this KB article https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Incompatibility-Messages-Regarding-Webroot-from-Third-Party/ta-p/20338
Would you please submit a Support Ticket so that they can check your system out for any issues that you may be having.
This is a free service with an active Webroot subscription.
Also you can come here to the Forum anytime with whatever problems you are having and we will certainly try to help. We are Volunteers here who care about Webroot and will gladly lead you into the right direction.
Please let us know if you get this resolved so that we can assist others. Thanks!
Kind Regards,
To be honest I'm not sure what Support Center you are asking about that would give you that warning message. It's not webroot and it's not Windows, So I'm quessing it's Norton's Secuirty Center issuing this warning.
WSA is designed to work with many AV's & AM's so Norton and other's now say that it is not compatible but be sure that WSA is and how it does that is if both see a Virus WSA will step aside and let Norton remove it but if Norton missed it WSA would remove so by WSA not hooking the Baddy it lets Norton to remove without interference from WSA.
Would you read this KB article https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Incompatibility-Messages-Regarding-Webroot-from-Third-Party/ta-p/20338
Would you please submit a Support Ticket so that they can check your system out for any issues that you may be having.
This is a free service with an active Webroot subscription.
Also you can come here to the Forum anytime with whatever problems you are having and we will certainly try to help. We are Volunteers here who care about Webroot and will gladly lead you into the right direction.
Please let us know if you get this resolved so that we can assist others. Thanks!
Kind Regards,
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.