why cant you give a password that works. the following is my exchange with weebroot ( techs ) i made

  • 14 May 2016
  • 1 reply
  • 23 views

here is my email to WR concerning their absurd PW policies and practices....
i made a new password and security code and all it did was get me into
a site about webroot. it does not work to get me into webroot itself
to change settings. if you are unable to get me back into a program i
paid for then you can refund my money or give me a new edition of
webroot for free, this is absurd and is an issue you need to address
concerning retrieval and setting of new password
On 5/14/2016 at 6:42 AM, "Webroot Console Password" wrote:Dear
Customer
As requested, here is a link to reset your password:
https://my.webrootanywhere.com/resetpassword.aspx?LEX=4498D657-4EBA-473A-BFF8-A6C4F7A8337C
We look forward to seeing you soon.
Regards.
Webroot Team

1 reply

Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community!
 
Sorry your having issues with your Online Console, but it's best to continue with Webroot Support via the Ticket System
as they are the only ones that can help you and especially on the weekend.
 
Thanks,
 
Daniel 😉

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