Recently my computer froze and I couldn't shut it down normally. I then just pressed the off button. The next time I logged onto the pc my Explorer program would not come up. I tried to re-install it and couldn't. Now I have no Explorer and cannot get into certain websites. Wihat can be done?
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can-am wrote:
Recently my computer froze and I couldn't shut it down normally. I then just pressed the off button. The next time I logged onto the pc my Explorer program would not come up. I tried to re-install it and couldn't. Now I have no Explorer and cannot get into certain websites. Wihat can be done?
Hello can-am,
Recently my computer froze and I couldn't shut it down normally. I then just pressed the off button. The next time I logged onto the pc my Explorer program would not come up. I tried to re-install it and couldn't. Now I have no Explorer and cannot get into certain websites. Wihat can be done?
Hello can-am,
Welcome to the Community!
Can you do a System Restore?
Please let us know if this works or not?
Thanks,
To add to what Sherry said, do please be careful to NO do a 'factory reset'. You do not want to lose your files. Just use a recent restore point on a date which the computer was acting normally.
Hi can-am
Welcome to the Community Forums.
May I ask as to which version of Windows you are running, as depending on that you may be ableto avail yourself of the following Microsoft KB article on the subject. That would be my starting point in relation to this particular issue.
Regards, Baldrick
Welcome to the Community Forums.
May I ask as to which version of Windows you are running, as depending on that you may be ableto avail yourself of the following Microsoft KB article on the subject. That would be my starting point in relation to this particular issue.
Regards, Baldrick
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