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My webroot software stopped scanning in one second. Has that happened to anyone else and how did you fix it?

 
Hello danny123,

 

Welcome to the Community Forum,

 

Yes this strange. Do you have a PC or Mac computer? Have you rebooted your computer?

 

I'd advise a uninstall/reinstall of Webroot. This usually fixes that problem,

 

 If you have a PC..

 

Can you please do a clean reinstall of WSA and Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?

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