Hi russellbreese

 

Welcome to the Community Forums.

 

Does the popup appear only when browsing or even when not doing so? In either case this sounds like a scam trying to get you to accept some service or another tomdeal with a non existant infection. If you have not yet done so then run a manual scan with WSA and see what comes up, and post back.

 

In terms of the popups; if appearing only in browser then most likely the best thing to do is to try installing a popup blocker extension to your browser(s) to see if that sorts it out. Here are some good ones that many members use:

 

For Internet Explorer Ad Block Plus: https://adblockplus.org/

 

For Firefox uBlock: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/?src=ss or Privacy Badger: https://addons.mozilla.org/en-us/firefox/addon/privacy-badger-firefox/



 

Google Chrome uBlock: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en or Privacy Badger: https://chrome.google.com/webstore/detail/privacy-badger/pkehgijcmpdhfbdbbnkijodmdjhbjlgp

 

Try that first and if that does not sort it out then post back and we can look at the other potential source of the popup.

 

Regards, Baldrick 

 

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