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Every time I request a scan, the scan begins but aborts before completion. Help...
Hello RK,

 

Would you mind doing a uninstall/clean install of Webroot?

 

Can you please do a clean reinstall of WSA and Please follow the steps closely! This is only for a PC not a Mac!



 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?

 

Thanks,

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