Hi jodylynn13

 

Welcome to the Community Forums.

 

The question is first whether you have knowingly installed WinZip Utilities on your system? If the naswer is 'Yes' then I would say that it may be correct and that you do have outdated drivers on your system, especially if it is more than 6 months old...but having said that just because they are outdated does not mean that they should be updated, especially if your system is working to your liking/expectation...the maxim "if it ain't broke then don't fix it" very much applies here.

 

Therefore, I would stay away from The Geek Squad unless you have a definitive issue in an area for which a driver update has been recommended.

 

If however you were not aware of WinZip Utilities being on your system then post back...as you may have an altogether different issue.

 

Regards, Baldrick

 

 

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