Skip to main content
I suddenly got a blue screen that said "your Pc ran into a problem and needs to restart, then it restarted so I googled it and found that it is most likely a virus so I ran a web root scan and it didn't detect anything.
Hello @LOtto, Welcome to the Webroot Community Forum. ☺️



The best thing to do is contact Webroot Support. When sending in a Support Ticket a Webroot log is automatically sent with it. Support will look over the logs and they will report their findings to you.



Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7



Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.



HTH,

Dave.
Thank you.