I keep geting the about.blank pop up. I checked and have my home site set for a different site. In addition on my aditional scan I found over 1000 viruses/malware, mostly Mac Cleaner related. Got rid of them but still get the Mac Cleaner pop up. Any thoughts.
Thanks
Page 1 / 1
Hello MEH,
Welcome to the Webroot Community,
Please have a look at the Apple Forum https://discussions.apple.com/message/22752266#22752266 and see if this helps with the about blank?
Now what I am concerned about is the number of viruses that you say you have or had. Is Mac Cleaner a free program that you have installed on your Mac? Did Webroot say you had all these viruses? You could actually have Adware or PUAs on you computer.
i think your best bet is to Submit a Support Ticket and have them take a look at your Mac because having/had a 1000 virues/malware on your computer is quite serious IMO. Support is free with Webroot subscription.
Hope this helps?
Welcome to the Webroot Community,
Please have a look at the Apple Forum https://discussions.apple.com/message/22752266#22752266 and see if this helps with the about blank?
Now what I am concerned about is the number of viruses that you say you have or had. Is Mac Cleaner a free program that you have installed on your Mac? Did Webroot say you had all these viruses? You could actually have Adware or PUAs on you computer.
i think your best bet is to Submit a Support Ticket and have them take a look at your Mac because having/had a 1000 virues/malware on your computer is quite serious IMO. Support is free with Webroot subscription.
Hope this helps?
Thanks so much. No I didn't knowingly purchase or download Mac Cleaner. Just found it on my computer one day and after I did a scan, my Webroot it did indeed tell me I had all these on my computer. I will submit a Support Ticket.
Hi MEH,
You are most welcome! Please keep us informed how things go won't you? ;)
Thanks!
You are most welcome! Please keep us informed how things go won't you? ;)
Thanks!
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.