To Customer Support To Customer Support
Solved

Android

  • 6 October 2015
  • 7 replies
  • 97 views
M
Rank
Userlevel 2
Why do I have this little green shield showing up in my notification bar after installing the mobile app on my droid phone and why do I have a notification that I can't swipe away that says, "You are protected No threats detected"  I mean that's nice, but I don't need this shield reminder and notification that won't go away.  How do I get rid of these short of uninstalling the program and going with someone else?
icon

Best answer by shorTcircuiT 6 October 2015, 04:45

View original

7 replies

Baldrick
Rank
Userlevel 7
Hi  rt_vb
 
Welcome to the Community Forums.
 
Please Open a Support Ticket so that the Support Team is aware of your issue and can look to investigate it for you.
 
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
R
Rank
Current 3.7.1.7668. no ability to disable (no menu button). Would upload screenshot if option was available.
shorTcircuiT
Rank
Userlevel 7
Thanks 🙂  We have quite a few really good people on here.  
 
If I think of anything regarding that phone I will let you know!
M
Rank
Userlevel 2
Now if I could just figure out some connection to Webroot regarding my other droid phone's problems.  Recurring message LG IMS has stopped working....and all kinds of screwy phone behavior.  If I could link it to Webroot, I'll bet you'd have a solution. You da bomb! Thanks again.;-)
shorTcircuiT
Rank
Userlevel 7
@ wrote:
Hey again David. You are 2 for 2 ! Thanks again.
WOOT!!
 
Glad I could help!  Have a great night, and come back anytime you have a question or just want to say hello 🙂
M
Rank
Userlevel 2
Hey again David. You are 2 for 2 ! Thanks again.
shorTcircuiT
Rank
Userlevel 7
Hello there again :)
 
You can open the app, go into General Settings, and uncheck "Persistant Status" to remove the icon from notifications.

Reply


Terms & Conditions

© 2004 - Webroot Inc.

We have recently updated our Privacy Policies. We encourage you to read the full terms here.