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I received the popup this morning when I open the web-browser (Edge) with an overlay stating to contact Microsoft Technical Support for immediate help.    To call  855-203-6625 to resolve.  Is there a problem with my registry and if so how do I fix or remove this from my computer. 

 

 O/S:  WIndows 10

 

Any assistance provide will be greatly appreciated.

r/Webroot_novice
Hello Webroot_novice

 

Welcome to the Webroot Community,

 

This sounds like a SCAM and do not call that number. Sounds like a nasty PUA

 

But I have done some research and I am not finding much information about this specific error code.

 

My best advice would be to Submit a Support Ticket which is free of charge with an active Webroot subscription. They will gladly check this out for you.

 

 

Hope this helps?
Ssherjj,

 

 Thank you for your recommendation.  I submitted the issue to technical support and it was resolved.   Tech Support provided a

a script to remove the annoying popup as well as insight into the issue.  They are great!.

 

Thank You,

 

Webroot_novice

 

 
Hi there Webroot_novice!

 

Boondabah! You are certainly welcome. Thank you for letting us know. Yes the Support team are the best aren't they?

 

So happy to hear this was resolved!

 

Have a great day! 😉

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