Hi dlwvs and welcome to the Webroot community,

 

Sorry you are having this issue but rest assured the developers are aware of this and are working on it to resolve it as quickly as possible.

 

Please have a look at the previous post below for additional information:

 

https:///t5/Webroot-SecureAnywhere-Antivirus/Waiting-for-extension-WebRoot-Filter-Extension/m-p/185747#M13047

 

Let us know if we can be of further assistance.

 

Best Regards,

Dave

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Hello and Welcome to the Webroot Community!



Yes there are some issues with the Web Filter can you please run Webroot's Log Gathering Tool and put your email address in it and after it’s finished uploading then Submit a Support Ticket with the same email address and put in the ticket WSAlogs have been uploaded for the BrightCloud Team. And if you have any further questions feel free to ask!



WSALogs Log Gathering Tool Download Link: http://download.webroot.com/wsalogs.exe



Thanks,



Daniel 😉

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