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When I try to login I get message my password or username is incorrect.  I have set up my self as the admin user under my email and passsword and set to access the Backup and sych but I cant get in
Hello elmo32

 

Welcome to the Webroot Community,

 

Would you please restart your PC and then try signing into Backup & Sync? If that doesn't work then click on forgot password and reset it.

 

 

 


  • Click on the "Can't log in?" link in blue next to the Log In button.


     
  • Select if you would like to reset your Password or Personal Security Code.

If this does not work then please Submit a Support Ticket which is free of charge with your Webroot subscription.

 

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