Chrome Toolbar

  • 17 November 2012
  • 4 replies

The Chrome Toolbar has yet to be installed on one of my computers.  It has been successfully installed on my two other computers.  I have uninstall then reinstalled and rebooted and still the toolbar was not installed.

Best answer by RetiredTripleHelix 17 November 2012, 19:03

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4 replies

Userlevel 7
Badge +56
Hello lambda379 and Welcome to the Webroot Community Forums.
Try to do a couple of scans by right clicking on the Tray Icon and click on Scan Now if that doesn't work please Submit a Support Ticket so that they can help you further.
Scan Now didn't work but this did.  I uninstalled, rebooted, re-installed and then rebooted again.  This worked!  In all my other previous attempts I never rebooted between the uninstall and re-install.  On the other two computer a reboot was not required between the uninstall and re-install for the toolbar to appear.  In any case I have the toolbar on all my computers.  Thanks!
Userlevel 7
Hello lambda379, Welcome to the Webroot Community Forum. :D
Happy to see your issue was sorted. 😉
Userlevel 7
Badge +56
Great to here that you have it sorted! 😉 Yes a true clean reinstall is uninstall reboot and reinstall even though WSA doesn't ask you to.