CRYPTOWALL 3.0 has hit my computer - I have webroot? What now?
it appears that CryptoWall 3.0 is making a big surge. I was hit with it and I am running Webroot Secure Anywhere Everything. I have a backup but I think it is infected too. How did this happen? What do I have to do to get rid of it?
+7Hi eojodrabmol,
Welcome to the Webroot Community.
"Do Not Reboot" as it will make it more difficult to repair.
Please open a support ticket immediately https://www.webrootanywhere.com/servicewelcome.asp the service is free with a current subscription. Give them all of the details and let the experts determine what course of action needs to be taken.
Best of luck,
Dave
Welcome to the Webroot Community.
"Do Not Reboot" as it will make it more difficult to repair.
Please open a support ticket immediately https://www.webrootanywhere.com/servicewelcome.asp the service is free with a current subscription. Give them all of the details and let the experts determine what course of action needs to be taken.
Best of luck,
Dave
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.