Been trying to delete Webroot for awhile now since no one remembers installing it in the first place (been a few years) and it just keeps reappering. Webroot has been on this comp since before I owned it and today I found a file in my hidden programdata folder named WRdata that takes up 50gb of data and the dates of the files go back consistantly to January this year and then a jump with with 4 entries from 2012 which I assume is when this was first installed.
I checked on the internet and was led here...Not sure what to do about it so I'm submitting it for your consideration.
Further edit: When I delete it the program reappers on next start up. I want it gone and not taking up 57.6gb of space doing who knows what. If I put this in thee wrong area I hope it can be moved...I assume this is some form of virus and not your actual product.
Delete several times and still around. Using 50gb of space...
Hello Lahral90, Welcome to the webroot Community Forum. :D@ wrote:
Been trying to delete Webroot for awhile now since no one remembers installing it in the first place (been a few years) and it just keeps reappering. Webroot has been on this comp since before I owned it
Since no one remembers installing Webroot and it has been on your computer before you owned it, the first step I would recommend is submitting a Support Ticket.
Please also see this TKB Post.
Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.2 ~ Backup with: Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
Thank you for your reply. I will start a ticket and look over the document. As far as I can see Webroot has records of every process ever made on the computer. I'm assuming that's where the data size comes from. While I believe that is a great feature for trouble shooting it seems to be a bit excessive to keep it active all the time considering the file size.
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