email

Hello sjrandall13, welcome to the Webroot Community!
 
I have never had any issues with Outlook and Webroot, and I have never had to make any changes from the defaults.  Can you try to do a clean install to see this will help?
 

• Make sure you have a copy of your Keycode
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
• Download a Copy Here (Best Buy Subscription PC users click HERE)
• Uninstall WSA and Reboot
• Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
• Let it finish it's install scan
• Reboot once again

Let us know if this helps and we will go from there!

Hi sjrandall3
 
Welcome to the Community Forums.
 
If I may just add here, for as and when what David says proves to be true, and the clean install does not resolve the is, you may want to take a look at this Microsoft KB article which describes how to troubleshoot Microsoft Outlook when you cannot send or receive e-mails.  You will need to look elsewhere for an equivakent article if you are using 2010 or above, but this should be a good starting point.
 
Regards, Baldrick