is there any setting in webroot that would interfer with emails being sent or received using outlook?
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Hello sjrandall13, welcome to the Webroot Community!
I have never had any issues with Outlook and Webroot, and I have never had to make any changes from the defaults. Can you try to do a clean install to see this will help?
I have never had any issues with Outlook and Webroot, and I have never had to make any changes from the defaults. Can you try to do a clean install to see this will help?
- Make sure you have a copy of your Keycode
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Hi sjrandall3
Welcome to the Community Forums.
If I may just add here, for as and when what David says proves to be true, and the clean install does not resolve the is, you may want to take a look at this Microsoft KB article which describes how to troubleshoot Microsoft Outlook when you cannot send or receive e-mails. You will need to look elsewhere for an equivakent article if you are using 2010 or above, but this should be a good starting point.
Regards, Baldrick
Welcome to the Community Forums.
If I may just add here, for as and when what David says proves to be true, and the clean install does not resolve the is, you may want to take a look at this Microsoft KB article which describes how to troubleshoot Microsoft Outlook when you cannot send or receive e-mails. You will need to look elsewhere for an equivakent article if you are using 2010 or above, but this should be a good starting point.
Regards, Baldrick
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