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I found I have a key code purchased from another vendor (not best buy). I was wondering if it would be possible to add it to my current subscription extend it by another 365 days. I have not added it to my account or console yet. Do I need to do that fist? And wasn’t sure if I could just have Nic do this or another admin Or do I summit a support request. I am in no big hurry current subscription has over 340 days left. Thanks Joe

Have a Merry Christmas
If you PM me the old and new keycodes, I can add the days to your existing keycode and just deactivate the new one.
@ wrote:

If you PM me the old and new keycodes, I can add the days to your existing keycode and just deactivate the new one.

Hello @

Does this possibility still exist?

Thanks
@ wrote:

@ wrote:

If you PM me the old and new keycodes, I can add the days to your existing keycode and just deactivate the new one.

Hello @

Does this possibility still exist?

Thanks

Hello Asklepios,

 

nic retired from Webroot. I believe Webroot will still do it for you. I'll ping @ @ to answer your question. ;)
@ I'll be happy to help. Just send me a private message with both your old and new keycode and I'll take care of merging the days for you 🙂
Hi,

Thanks @ for the "ping";)

@ wrote:

@ I'll be happy to help. Just send me a private message with both your old and new keycode and I'll take care of merging the days for you :)
Thanks @ , so I will purchase a new code ASAP and send you a PM with it:D
Hi,

Thank you very much @ for your help.

Now with 944 days subscription I'm secure and serene:D
@ :catwink:

 

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