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Having Problems resetting my Password

  • December 17, 2012
  • 1 reply
  • 42 views

im trying to log into my account and of course i cant remember my password so when i try and reset it i keep getting this message Error(UPW003):Your reset password request cannot be processed as your details do not match. iv tried everything i possibly can and im just getting frustrated can anyone help me??

Best answer by MikeR

I do not see a MyWebroot account associated with your current SecureAnywhere Antivirus subscription. You can Sign Up for a new account and use your current antivirus keycode if you would like.
 
I have sent you the keycode to use for the new account registration in a private message.

1 reply

MikeR
  • Retired Webrooter
  • Answer
  • December 17, 2012
I do not see a MyWebroot account associated with your current SecureAnywhere Antivirus subscription. You can Sign Up for a new account and use your current antivirus keycode if you would like.
 
I have sent you the keycode to use for the new account registration in a private message.