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How can I stop Webroot from blocking my Tunngle download?

  • March 14, 2015
  • 1 reply
  • 37 views
R
Tunngle states that Webroot is blocking my Tunngle multiplayer board.  I installed and used this program in the past with no problems.  Now It just hangs and Tunngle blames the antivirus program.  How can I get Tunngle past Webroot so that it will run again?

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • March 14, 2015
    Hello and Welcome to the Webroot Community,
     
    Please read these articles,:
     
    Controlling active processes
    http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingPr...
    Blocking/Allowing files
    http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFi...
     Managing protected applications
    http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtecte...
     
    game files> allow
     
    If you can't get this to work you can submit a Support Ticket and they can look into this for you free of charge with an active subscription
     
     
    Hope this helps!
     
     
    Kind Regardsm
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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