Hello @

 

Welcome to the Community Forums.

 

May I first of all ask which OS your tablet is running under?  If it is WIndows then we need to treat the WSA installation as per a PC but if Android then you are using the Mobile version.  Given the preponderence of other than Windows tablets I will quess the latter and here are a few things you can do that may help.

 

See this KB Article for help in determining which Android version you need for your mobile devices.

 

Look here on installing Webroot on an Android.

 

Edit: If running other then an Android:

 

Please follow the steps closely! WSA



 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  
• KEEP the computer online for the install to make sure it works correctly
  
• Download a Copy Here (Best Buy Subscription PC users click HERE)
  
• Install with the new installer, enter your Keycode
  
• Let it finish it's install scan
  
• Reboot

 

I hope this helps, but please let us know if you still have problems!

 

 

Kind Regards,

 

 

 

 

---