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Webroot is blocking the operation of a screen capture software. Can Webroot be configured to allow the program to work?
Hello Apples1933,



Welcome to the Community,



Please have a look here http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C4_Firewall/CH4c_ManagingActiveConnections.htm

 

 EDIT

And have a look here:

 

Blocking/Allowing files

 



Let us know if this helps or not. Ok?



Best Regards,
Additionally, ensure Screen Capture app is set to allow in Protected Applications: http://live.webrootanywhere.com/content/610/Managing-Protected-Applications#nogo
I tried the instructions here to allow a program I use for monitoring my computers called "ScreenRetreiver" but there were no radio buttons after the active files listed. How do I get Webroot to recognize this program? McAfee had no problems with it but I can't get it to work since switching to Webroot. Thanks.
Hello and Welcome to the Webroot Community!

 

Have a look in these 2 places:

 

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingProcesses.htm

 

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFiles.htm

 

If you continue to have issues please Submit a Support Ticket and they will get you sorted!

 

Thanks,

 

Daniel ;)

 



 

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