Hello ?

 

 

Welcome to the Webroot Community,

 

You will have to install Webroot on Yosemite with the Webroot Mac version and install Webroot on Windows 7. This will mean you will be using 2 seats from your license. I'm taking it that you have WSA Complete? Which means you have 5 PCs you can install Webroot on.

 

Look here to install Webroot on a Mac if you purchased from Webroot https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720

 

EDIT: Webroot and Best Buy have different installers. So make sure you use the right one.

OR if  Best Buy for Subscription Download Link for Mac:

http://anywhere.webrootcloudav.com/zerol/wsamacbbs2.dmg

 

 

Please follow the steps closely! For Windows 7



 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  
• KEEP the computer online fior the install to make sure it works correctly
  
• Download a Copy Here (Best Buy Subscription PC users click HERE)
  
• Install with the new installer, enter your Keycode
  
• Let it finish it's install scan
  
• Reboot

Please let us know if that resolves your issue?

 

Thanks,

---