Hello,
I have 3 computers listed under my Secure Anywhere Console.
This is great, however I only have one pc.
I notice that I can go in and delete the PC, however I do not know which one to delete.
THe reason for the software confusion is due to the way that I do my backups.
I have a SSD drive that I use for daily use as it is faster.
I have the original WD drive that I just keep in a drawer for worst case crash.
I have another 500GB drive that I backup as a hot swap in case of emergency.
I use a USB 2TB drive to do flash images of whatever drive I am using.
I don't want to have to carry 3 licenses for this privledge unless I have to .
Any suggestions.
Thank YOU
How to know which PC to deactivate/remove from Secure Anywmere Console
Hello @ ,
Welcome to the Webroot Community.
I would advise opening up each computer and taking a look at the "Scan Information" tab. This will show you when each PC was scanned and you will want to remove the 2 that have not been scanned recently.
Also worth noting, since those PCs are the same PC, technically you are only using 1 out of your 3 seats. We base the seat count on the number of active machines and because 2 of those no longer exist, they will not count against you.
Please let me know if you have any other questions or concerns.
Best Regards,
Welcome to the Webroot Community.
I would advise opening up each computer and taking a look at the "Scan Information" tab. This will show you when each PC was scanned and you will want to remove the 2 that have not been scanned recently.
Also worth noting, since those PCs are the same PC, technically you are only using 1 out of your 3 seats. We base the seat count on the number of active machines and because 2 of those no longer exist, they will not count against you.
Please let me know if you have any other questions or concerns.
Best Regards,
James G. Worldwide Online Retention Specialist
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