I noticed the icon for zentom system guard in the notification area of my taskbar. I can shut it down but it always returns after a restart. I know it is malicious, but in my case it doesn't seem to be doing anything. I have gone on line, but haven't seen the program in the registry at the locations I was told to look. Have run Spybot, Antimalwarbytes, Super antispyware, and of course webroot secure anywhere complete. and the places they have told me to look for the spyware manually were all clean. Any advice on how to completely remove this infection would be welcome. Thanks...................s
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Hello asawaton,
Welcome to the Webroot Community,
This program is categorized as a rogue because it displays false scan results and alerts in order to scare you into thinking that your computer is infected. This rogue is typically promoted through the use of web sites that show an advertisement that pretends to be online anti-malware scanner. Once the advertisement has finished it will state that it has found numerous computer infections and then prompt you to download and install the malware onto your computer.
My best advice is to submit a Support Ticket free of charge with an active subscription and they will gladly look into this for you.
Please let us know if and when you get this resoved so that we may help others.
Kind Regards,
Welcome to the Webroot Community,
This program is categorized as a rogue because it displays false scan results and alerts in order to scare you into thinking that your computer is infected. This rogue is typically promoted through the use of web sites that show an advertisement that pretends to be online anti-malware scanner. Once the advertisement has finished it will state that it has found numerous computer infections and then prompt you to download and install the malware onto your computer.
My best advice is to submit a Support Ticket free of charge with an active subscription and they will gladly look into this for you.
Please let us know if and when you get this resoved so that we may help others.
Kind Regards,
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