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I get hundreds of viruses and malware every day

  • January 24, 2015
  • 1 reply
  • 20 views

I have all the PC Security and all the Identity Protection settings turned on. Why do I still get hundreds of viruses and malware every day? Webroot does delete them but why can't Webroot prevent the viruses and malware from accessing my computer in the first place?
 
EDIT: <email address snipped to preserve privacy> Baldrick

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • January 24, 2015
Hi mkoppelmdi
 
Welcome to the Community Forums.
 
Sorry to hear that...but would you be able to advice/explain how you know/what leads you to believe that this is the case?  Are you getting any signs like popups, browser search engines being changed, etc.?
 
Please let us know so that we can try to work out what the issue is and if we can help or you are best directed to the Webroot Support Team immediately.
 
Many thanks in anticipation.
 
Regards, Baldrick