I keep getting an "arcade parlor" pop up when i'm visiting sites. Any way to eliminate? Thanks
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Hi
Uninstall Arcade Parlor program from your computer
Control Panel -> Uninstall a program -> uninstall Arcade Parlor and any other recently installed unknown program from your computer
clear browser - cache, coockie.....etc, reset your browser settings
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The best thing to do is to Open a Support Ticket, and ask Webroot Support to take a look and remove this for you. There is no charge for this if you are a WSA license holder, with a current subscription.
+
Read:
Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074
+
How to Remove Potentially Unwanted Applications
https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/40744
Uninstall Arcade Parlor program from your computer
Control Panel -> Uninstall a program -> uninstall Arcade Parlor and any other recently installed unknown program from your computer
clear browser - cache, coockie.....etc, reset your browser settings
+
The best thing to do is to Open a Support Ticket, and ask Webroot Support to take a look and remove this for you. There is no charge for this if you are a WSA license holder, with a current subscription.
+
Read:
Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074
+
How to Remove Potentially Unwanted Applications
https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/40744
Hi SETH1
Welcome to the Community Forums.
If I masy interject with a bit more information for you about what you are seeing?
This is a non-malware program we commonly refer to as a PUA or Potentially Unwanted Application. As you have no doubt already surmised these are very annoying at best in that they cause pop-us, redirect your browser home page, and other behaviour that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools. But they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behaviour that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
If you feel or consider yourself technically proficient then you can try these steps to remove it from your system, otherwise you should follow Petrovics advice and Open a Support Ticket.
Hope that helps explain a little the issue that you have?
Regards, Baldrick
Welcome to the Community Forums.
If I masy interject with a bit more information for you about what you are seeing?
This is a non-malware program we commonly refer to as a PUA or Potentially Unwanted Application. As you have no doubt already surmised these are very annoying at best in that they cause pop-us, redirect your browser home page, and other behaviour that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools. But they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behaviour that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
If you feel or consider yourself technically proficient then you can try these steps to remove it from your system, otherwise you should follow Petrovics advice and Open a Support Ticket.
Hope that helps explain a little the issue that you have?
Regards, Baldrick
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