Best answer by TripleHelix
View originalInstall request from Webroot
I was watching a video on youtube and all of the sudden the video was replaced with my desktop. (I could still hear the video, but I was looking at my desktop and in the middle of the desktop was a dialogue from the operating system asking if I wanted to let Webroot make changes to this computer. I hesitated. Because that ususally doesn't happen. But it said it was Webroot and it showed the green icon. So I said OK and the dialog went away. I saw two webroot icons on the task bar and when I put my mouse over them, the one went away and the other one said it was scanning. I opened up Webroot and it was indeed scanning. And it found nothing. Afterwards I scanned again. And it said there were no threats. So I think it was legitimate. But still I can't say that I've had this happen before. I can here to check if anyone else had this happen, but didn't find any other posts.
Contact Support to see if they want the DMP file and if they do they will send you the WSAlogs.exe utility!@ wrote:
Guess that must be what happened. I do see a DMP file dated yesterday.
Thanks,
Guess that must be what happened. I do see a DMP file dated yesterday.
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