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Installing Webroot on iPads

  • January 31, 2015
  • 2 replies
  • 74 views
S
The Webroot icon is on the APP list for the mini iPad, but it does not recognize my password to continue??? What to do?

    2 replies

    RetiredTripleHelix
    Gold VIP
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    Hello and Welcome to the Webroot Community!
     
    I will ping our Mac & iOS Expert @ and she will be able to help you!
     
    Thanks,
     
    Daniel 😉
    Baldrick
    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • January 31, 2015
    Hello SadieB,
     
    Welcome to the Community Forum,
     
    Are you trying to use Password Manager with SecureWeb Browser and Backup&Sync? I'm sure if I understand what you need.
     
    Here's some information from our KB Article  and go here. I would advise you to install Webroot SecureWeb Browser and Back & Sync from the Apple Store. Here is the User Guide
     as well.
     
    Also I see you posted in the WSAC forum so you should be able to sign into Password Manager within the SWBrowser and Backup & Sync by using your password that you used to sign into your Online Account Console. (Email & Password)
     
    If you are still having problems with your PW you can Submit a Support Ticket free of charge with an active subscription and they will certainly sort this out for you.
     
    Hope this helps and please let us know how you are doing. Ok?;)
     
     
    Kind Regards,
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    RetiredTripleHelix
    Baldrick
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