Solved
Is Web Root blocking my access to my bank?
+9I am trying to update my Quicken online and I can't get in. Is it because of my bank or do I have to do something on WebRoot to get into my accounts?
Best answer by slhayes
I got back from my appointment this afternoon and got home early enough to take care of a few things and the first thing I decided to do was see if I could update by way of Quicken and you guessed it, it worked. So at that point I had to call the bank and ask what was up. and I was told Quicken and Quickbooks was down for everyone over the week-end. They made it clear it was not 53rd's fault, but Quicken's. So one reflex is what a relief, another is the thought of all Triple Helix did for me over the week-end. Then MikeR comes along wanting to help on both my issues. Thank you to all.
I have to add one other thing here since MikeR posted here, I have the instructions to uninstall teatimer.exe, but I can't seem to find it on the offending machine. I will check back here, but will continue to look so hopefully I can make an effort to get the tray icon issue fixed.
Thank you all of you.
I have to add one other thing here since MikeR posted here, I have the instructions to uninstall teatimer.exe, but I can't seem to find it on the offending machine. I will check back here, but will continue to look so hopefully I can make an effort to get the tray icon issue fixed.
Thank you all of you.
+9I just sent a response on the ticket here is what I sent:
The Teatimer removal did not work. It does show in the tray when I download and do the install, but once I restart the computer the icon is no longer in the tray.
As I posted in the community forum the Quicken problem is resolved, it turned out that when I tried to upgrade this afternoon it worked so I called the bank to find out why it wasn't working before. I was told it was Quicken's problem, all people who were using Quicken and Quicken Books had the same problem. That was a relief.
Is there something else I should look for about TeaTimer.exe?
The Teatimer removal did not work. It does show in the tray when I download and do the install, but once I restart the computer the icon is no longer in the tray.
As I posted in the community forum the Quicken problem is resolved, it turned out that when I tried to upgrade this afternoon it worked so I called the bank to find out why it wasn't working before. I was told it was Quicken's problem, all people who were using Quicken and Quicken Books had the same problem. That was a relief.
Is there something else I should look for about TeaTimer.exe?
+56It should be the computer that has the Tray Icon missing issue! Then do as MikeR said above! Or did I just get this mixed up as we are dealing with 2 systems?@ wrote:
I just sent a response on the ticket here is what I sent:
The Teatimer removal did not work. It does show in the tray when I download and do the install, but once I restart the computer the icon is no longer in the tray.
As I posted in the community forum the Quicken problem is resolved, it turned out that when I tried to upgrade this afternoon it worked so I called the bank to find out why it wasn't working before. I was told it was Quicken's problem, all people who were using Quicken and Quicken Books had the same problem. That was a relief.
Is there something else I should look for about TeaTimer.exe?
TH
I sent instructions through the ticket system. :D
I am glad the issues were resolved. Let me know if I can help you further.
I am glad the issues were resolved. Let me know if I can help you further.
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